Our Comprehensive HVAC Services

Professional Home Safety Services

Recalls

White-Rodgers Recalls Home Heating and Cooling Thermostats Due to Fire Hazard

April 30th, 2014

Recall Summary

Name of Product: Home Heating and Cooling Thermostats

Hazard: The alkaline batteries used in the thermostat can leak onto the circuit board, posing a fire hazard.

Remedy: Consumers should check thermostats for battery icon on the left side of the blue lighted screen. If the battery icon is not shown, contact White-Rodgers to receive a free repair or a replacement thermostat.

Consumer Contact: White-Rodgers toll-free at (888) 624-1901 from 7 a.m. to 6 p.m. CT Monday through Friday or online at www.white-rodgers.com and click on “White-Rodgers 1F8x-04xx Thermostat Recall” at the lower left corner of the homepage for more information.

Photos are available at http://www.cpsc.gov/en/Recalls/2014/White-Rodgers-Recalls-Home-Heating-and-Cooling-Thermostats.

Achievements

4,000 5-Star Ratings

      
 4.9 
   Top Rated Service 
 verified by Trustindex 
 Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google, Yelp over the past 12 months, qualifying it to receive the Top Rated Certificate.

        
 4.9 
     Top Rated 
 Service 2026 
 verified by Trustindex 
 Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google, Yelp over the past 12 months, qualifying it to receive the Top Rated Certificate.

Recall Details

Units: About 740,000 in the United States and 403,000 in Canada

Description: This recall involves four models of White-Rodgers digital thermostats. The thermostats are white with blue lighted screens and have one of the following names printed on the front of them: “COMFORTSENTRY,” “DICO,” “Emerson,” “Frigidaire,” “Maytag,” “Nutone,” “Partners Choice,” “Rheem,” “Ruud,” “Unico,” “Water Furnace,” “Westinghouse,” “White-Rodgers” or “Zonefirst.” The thermostats have a battery door on the top left corner. There are three or four buttons to the right and also below the thermostat screen. Recalled thermostats do not show a battery icon on the left side of the blue lighted screen.

Incidents/Injuries: The firm has received seven reports of burn damage to the thermostat, including two involving minor property damage. No injuries have been reported.

Distributor: White-Rodgers of St. Louis, Mo., a division of Emerson Climate Technologies.

Manufactured in: China.

Your Satisfaction Is Our Promise

What Do Our Customers Have To Say About Us?

 EOMASKf41bd01c9d852X      
   Conejo Services
   4529 reviews 
  Write a review     Google    Yelp  
 
 
 
 
 
   
 
 
      Posted on Google  
   
   Susanna Sandke 
 0 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Matthew was very good, gave me good advice, did what he said he would and was polite and personable!
  
 
     Posted on Google  
   
   Alissa Wedel 
 0 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Extremely professional and patient!
  
 
     Posted on Google  
   
   Sergio Pacheco 
 0 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Convenient scheduling, excellent prompt service with knowledgeable and friendly technicians.
  
 
     Posted on Google  
   
   Mary Krampach 
 1 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Service response was prompt. The electrician, Owen, is knowledgeable and thorough, addressing an unknown issue that saved us from a major loss had it not been resolved. I couldn’t be happier with the service I received at Conejo Services. I highly recommend them and have already done so to my neighbors.
  
 
     Posted on Google  
   
   Walter Vas 
 2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. A very competent and friendly experience.
  
 
     Posted on Google  
   
   michael broomer 
 2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. +0
I luckily found Conejo Plumbing on Yelp to service our tankless hot water heater, after my original plumber reneged on my lifetime contract. The plumber “Dier” was early for our appointment and after pleasantries was eager to solve the intermittent ignition issues we were experiencing. After an inspection it was noted that the igniter and flame rods had carbon and rust built up. Instead of soaking a customer and replacing our unit a simple service call got us back up and running. I can’t thank Conejo and “Dier” for the prompt service call and their professionalism. Suffice it to say Conejo will be my first call for plumbing issues and I look forward to seeing them in the future for HVAC calls as well. If you’re in need of a professional plumber I highly recommend Conejo as your first choice.
  
 
     Posted on Google  
   
   bill mealer 
 2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Great Service. Knowledgeable technician.
  
 
     Posted on Google  
   
   BO XU 
 2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I highly recommend the Conejo Company team, especially Craig  McConnell, for their outstanding service! This was my second time working with Craig and once again, he exceeded my expectations. He was extremely professional, thorough, and responsible. He took the time to carefully inspect my air conditioning system, explain the issues clearly, and address the maintenance and repair problems efficiently. I truly appreciate his attention to detail and the pride he takes in his work. Craig is not only knowledgeable and skilled, but also honest, dependable, and genuinely committed to doing the job right. It is very reassuring to have a technician I can trust, especially when it comes to maintaining my home. I am very happy with the service I received and truly appreciate Craig’s  hard work and professionalism. My experience with Conejo Company has been excellent, and I believe they have a team of technicians who are reliable, ethical, and dedicated to providing quality service. Thank you, Greg, and thank you to the entire Conejo Company team! I would definitely recommend you to family, friends, and anyone looking for a trustworthy and professional HVAC company.
  
 
     Posted on Google  
   
   Anthony Nardizzi 
 2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Great experience all around. From the sale to the installation. Thank you Anthony Nardizzi
  
 
     Posted on Google  
   
   Terry Holland 
 2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. On time, no upsell and nice work
  
 
     Posted on Google  
   
   Diane Douglas 
 2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Carlos was very knowledgeable and helpful. He did the work in a timely manner.
  
 
     Posted on Google  
   
   Vera Rabadi 
 2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful Extremely polite Understanding I would recommend him
  
 
     Posted on Google  
   
   Bill Wolf 
 2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Estimator came out to quote repair of leak in roof.  He found the problem and fixed it in a few minutes.  He did not charge me for the service call.  I will certainly use your firm in the future.
  
 
     Posted on Google  
   
   Andrea Rubio 
 3 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Thank you Conejo Valley Heating and Air! David was amazing and I highly recommend!
  
 
     Posted on Google  
   
   Jesse Chen 
 4 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Eric N was great! Very professional and communicative!
  
 
     Posted on Google  
   
   Sandra Green 
 4 days ago
 
 
 Trustindex verifies that the original source of the review is Google. At this moment in time, I am very pleased. My air conditioning is working right on the day that I needed it to work. Both workers Fernando and I think Andre were efficient , polite and thorough. The only reason I hesitate is that I had a bad experience with another HVAC company and I just watching to make sure that AC works as efficient as it should. I do thank you for your immediate responses and showing up on time.
  
 
     Posted on Yelp  
   
   Nina G. 
 4 days ago
 
 
 Verified I live in a condo and have been trying to figure out where a slow leak was stemming from. Craig McConnell was incredibly helpful, thorough and knowledgeable and helped me to rule out every possibility of it stemming from my unit. I now have what I need to move forward with my HOA. I couldn't have asked for more excellent service! Thank you!!
  
 
     Posted on Google  
   
   Simone Vegas 
 4 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Been using Conejo Services  since i bought my condo and never disappeared me. Fast professional reasonable..technician alwasy arrive early and super friendly.. and professional.
  
 
     Posted on Google  
   
   jennifer sacks 
 5 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I had a great overall experience my air conditioning went out on one of the hottest days. I needed them to come right away not only the waive after hours fee but the technician Fernando was very helpful kind and knowledgeable. I am glad they have that membership discount because it cut the price to make it a little bit more affordable
  
 
     Posted on Google  
   
   Mary Floyd 
 5 days ago
 
 
 Trustindex verifies that the original source of the review is Google. James was wonderful.  He suggested all the plumbing that needed to be replaced he showed me where it was why it needed to be replaced he was very clear professional.
  
 
 
  
 
   Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more