Leaky Ductwork Continues to Drain System Efficiency

Garage HVAC system with insulated ductwork and furnace.
Table of Contents

Contractors, Manufacturers Share Tips and Tricks for Sealing Ductwork

As homeowners become increasingly aware of their energy usage and indoor environments, and as home-performance contracting continues to gain traction in the U.S., many HVAC professionals are taking a whole-house approach instead of simply fixing immediate HVAC problems.

Contractors are utilizing service and maintenance calls to inspect, test, and question the building’s envelope with an emphasis on the entire home’s efficiency, comfort, and IAQ. And, amid the complicated airflow calculations and other tests, many are finding that leaky ductwork continues to be the biggest drain on system efficiency.

Why Seal?

Sam Rashkin, chief architect of the Building Technologies Office in the U.S. Department of Energy’s Office of Energy Efficiency and Renewable Energy, reports that 30-40 percent of the air traveling through ductwork leaks.

To tackle this issue, Gary Poe, owner of Poe Air in Fort Worth, Texas, said his team performs a basic duct inspection on every maintenance visit and asks questions concerning dust or airflow to determine if there is an area that warrants closer inspection.

“If we have system performance issues with no obvious cause, we frequently look at the duct seal and sizing issues,” Poe said. “Any air quality complaint always leads to a duct inspection and, usually, the source of the problem.”

When it comes to sealing ductwork, Poe said his team most frequently uses a mastic sealant.

“I find duct sealing and sizing to be one of the most prevalent and least addressed issues in the industry,” Poe said. “Manufacturers are quick to blame ducting if their systems underperform but offer very little in the way of education on ducting. Duct leakage that causes a house to be under negative pressure is the number one cause of the air quality issues I see; it’s also a major cause of underperformance and people oversizing equipment. Air infiltration is my biggest factor in a load calculation, so it stands to reason it would be a major cause in cooling performance and energy usage.”

Jim Crist, a Baltimore-area independent HVACR contractor, said his team typically inspects the ductwork after a customer complaint and during annual maintenance visits.

Crist prefers to use mastic sealing because he believes it’s the only way to ensure the leak has been sealed. And, after that, “we use a smoke test — and never rush this process,” he advised.

“When doing a duct blaster test, the two most problematic areas are around the return grille and through the air-handler doors,” Crist added.

For Glenn Harrison, technician supervisor at Shavitz Heating and Air Conditioning in Skokie, Illinois, the extent of the duct inspection depends on the customer’s complaints as well as the technician’s observations.

“I almost always do a basic inspection of the ductwork, mostly at or near the equipment,” he said. “[We’re] looking for obvious sizing issues, leakage, and deterioration. After that, more thorough inspections and measurements are normally based on either customer complaints [or] concerns, or when we notice the equipment is not performing correctly.”

While many contractors prefer mastic sealant, Harrison said Shavitz has been using Aeroseal’s duct-sealing technology lately. “Aeroseal has been quite successful, and it is quickly becoming our preferred method [of sealing ductwork].”

Harrison added that contractors need to “learn how to do the testing, learn how to size ductwork, and listen to their customers’ concerns — the rest will fall into place.”

Horror Stories

As seasoned HVAC contractors, Poe, Crist, and Harrison have seen their fair share of baffling duct issues. While some were the results of Mother Nature encroaching on the home or building, others were definitely the result of human error or, in some cases, pure negligence.

“The worst duct issues I have seen were caused by raccoons, but, apart from those destructive beasts, I have seen plenty of manmade disasters,” Poe said. “I was asked to look at a house once about a month after a system had been replaced. The homeowner couldn’t cool below 80?F; we were in a 105? heat wave. The 4-ton system had replaced his five-year-old 4-ton unit, which had replaced his original system. The load calculation called for 3 ton; it was close, but three was what it said.

“After some reassurance, he had us remove his brand-new 4-ton system and install a new 3-ton unit,” Poe continued. “We replaced his dilapidated metal ducting in the attic and sealed it properly. By that evening, he was sitting comfortably at 70? with a 108? outdoor temp.”

Crist said the biggest issues he encounters are when the ducts aren’t constructed properly in the first place. “Moist ducts put together haphazardly are a real problem. They draw moisture into the system, causing airborne pollutants, biological growth, and mildew, which ultimately creates respiratory problems.”

Harrison said he’s seen too many residential systems where the ductwork was 50 percent or more undersized for the requirements of the equipment attached to it.

“There are too many so-called contractors who either don’t know how to size ductwork or [don’t know how to size] equipment, creating many mismatched, underperforming, energy-wasting systems. One of our first Aeroseal jobs created a 40 percent increase in airflow delivered to the desired spaces in the home instead of leaking into the basement, walls, attic, etc.”

Manufacturers’ Suggestions

While duct sealing can be extremely beneficial to consumers, manufacturers are stressing the importance of using their products correctly every time in order to consistently achieve those benefits.

“Common mistakes that technicians make are not following installation instructions,” said John Starr, vice president of marketing, Covertech Flexible Packaging Inc. “Like everything else, instructions are there to assist and provide guidelines for the installer.”

Bob Elledge, president, Rotobrush Intl. LLC, echoed Starr. “With any air duct cleaning product, if a technician doesn’t use the equipment properly, it can lead to further contamination in the air or harm the ducts,” he said, adding that Rotobrush offers RotoMasters Certified Training to give contractors and technicians knowledge about the latest technical and marketing topics.

“While the products Rotobrush offers are easy to use, the added training helps to ensure the product is being used correctly and the customer receives the best value when it comes to air duct cleaning.”

Technicians often make the crucial mistake of installing ductwork incorrectly and selecting the wrong duct-sealing tape, said Glenn Walter, product manager, HVAC Tapes, Shurtape Technologies LLC.

“Not using the prescribed installation technique can cause improper adhesion of the tape and, ultimately, failure,” Walter said. “A second common mistake is selecting the wrong tape for the application. Making sure you have the right tape for the job is pivotal to ensuring the job is done right the first time. Factors such as application, code compliance, and temperature should be considered when selecting a tape. … Learning the basic UL standards and listings gives the end user an easy way to make sure they have the proper tape.”

Walter also stressed the role temperature plays in selecting the proper tape. “The risk for tape failure is increased when work is done in low temperatures with tapes that are not cold temperature approved,” he said. “That’s why Shurtape offers a specific line of tapes — AF Series Cold Temperature Foil Tapes — engineered for cold-temperature applications.”

For Tony Millichap, technical manager, Kingspan Insulation Ltd., the biggest mistakes he sees are not only during sealing, but during testing, as well.

“Mistakes are sometimes made by over-pressurizing ductwork during pressure testing and commissioning,” Millichap said. “During the commissioning process, ductwork pressure should never exceed the pressure rating to which the ductwork has been designed and fabricated. … If the ductwork is over-pressurized, it can damage the integrity of the duct.”

Brad Brenner, spokesperson for Aeroseal, said the company has worked to eliminate human error with its aerosol-based duct-sealing product.

“Once the system is connected to the ductwork via a long flexible tube and the computerized system is turned on, the equipment takes over and does the work,” Brenner said.

“The Aeroseal contractor can watch the computer screen to monitor the progress of the sealing process, and a digital dashboard shows how much leakage is present and how quickly those leaks are being sealed. A dramatic amount of leakage or an unusually slow sealing process may indicate a piece of duct may be missing or out of place and that manual manipulation of the ductwork is necessary. Otherwise, general monitoring is all that is necessary.”

Published on 10/20/2014 by Jen Anesi for ACHR The News

Share This Post:

Your Satisfaction Is Our Promise

What HomeOwners Say About Us

Posted on Google Google
Julie Tauvaga profile picture
Julie Tauvaga
0 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
EOMASKc300032d0f2617XI didn’t use the services of any one at Conejo because they were very nice to tell me that my problem (gutter clean up on a manufactured home) was not something they did. They did tell me what I needed to find.EOMASKc300032d0f2618X
Posted on Google Google
Norm Nelson profile picture
Norm Nelson
0 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
EOMASKc300032d0f2619XShout out to Gabriel Kepner with Conejo Services. Came out on Friday to service our dual system thermostat that was not working properly. Installed a different one that worked better, but found a better option. Returned on Monday with the newer thermostat and set it up and works perfectly. Norm NelsonEOMASKc300032d0f2620X
Posted on Google Google
Musa Ra Men profile picture
Musa Ra Men
3 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
EOMASKc300032d0f2621XTimely and professional service.EOMASKc300032d0f2622X
Posted on Google Google
Janice Fenton profile picture
Janice Fenton
3 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
EOMASKc300032d0f2623XJuan G was so courteous and extremely thorough. Thank youEOMASKc300032d0f2624X
Posted on Google Google
Fran Hutton profile picture
Fran Hutton
5 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
EOMASKc300032d0f2625XMatthew was great to work with and did a great job giving me a new toiletEOMASKc300032d0f2626X
Posted on Google Google
Maria Victoria Silva Elipe profile picture
Maria Victoria Silva Elipe
5 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
EOMASKc300032d0f2627XJuan G was excellent, super helpful and very efficient doing the vent cleaning for my dryer. I am very pleased with his work and he is really a very nice person. I will use his company for further needs in my house. Thank you!EOMASKc300032d0f2628X
Posted on Google Google
Bob Crocco profile picture
Bob Crocco
5 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
EOMASKc300032d0f2629XJuan was on time, very efficient, and very pleasant. ThanksEOMASKc300032d0f2630X
Posted on Google Google
Avigail Vizconde profile picture
Avigail Vizconde
5 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
EOMASKc300032d0f2631XJuan I’m pleased with the work he did when he came over to look at my heater heating system and wash the dryer slime it’s very good thank you so muchEOMASKc300032d0f2632X
Posted on Yelp Yelp
J F. profile picture
J F.
6 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
EOMASKc300032d0f2633XJust finished our biannual system checkup. Tech Craig McConnell always does the BEST job for us! Glad we found him decades ago and have stayed with him as opur HVAC guy since he moved to Conejo (then HVAC) a long time ago. We have had them here for other jobs, such as roofing, plumbing and electrical checks - always great service.EOMASKc300032d0f2634X
Posted on Yelp Yelp
Allison C. profile picture
Allison C.
7 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
EOMASKc300032d0f2635XWe had a leak at 5AM. I called the help line and got an appointment the same day. They sent out Miguel and he was able to complete the work efficiently and now I no longer have a leak.EOMASKc300032d0f2636X
Posted on Yelp Yelp
Steve C. profile picture
Steve C.
7 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
EOMASKc300032d0f2637XConejo Services just serviced our home. Miguel came out and did a great job. He is very thorough and took the time to explain the issues. He proposed good solutions and was very fair. Well done, Miguel!EOMASKc300032d0f2638X
Posted on Google Google
Michael Dembicer profile picture
Michael Dembicer
8 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
EOMASKc300032d0f2639XHVAC technician William Montoya provided us with exceptional service. He thoroughly assessed our entire HVAC system and made thoughtful short and longer term maintenance recommendations. I highly recommend William and look forward to working with him in the future.EOMASKc300032d0f2640X
Posted on Google Google
Daphne profile picture
Daphne
10 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
EOMASKc300032d0f2641XI do appreciate George. He did such an excellent job to my ring cameras and I am so grateful to have him help me. Thank you, George. You're the best.EOMASKc300032d0f2642X
Posted on Trustindex Trustindex
Tim MacAndrew profile picture
Tim MacAndrew
10 days ago
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5Trustindex verifies that the original source of the review is Trustindex.
EOMASKc300032d0f2643XExcellent Work from Conejo Services Team Excellent work!!! I needed A/C repair. The team from Conejo Services were great! Alfredo, Fernando, and Thomas did excellent work. They diagnosed the problem quickly and the new part was installed in short-order. They are friendly and extremely knowledgeable. They are open and encourage questions and have an answer right away. It is clear their training and experience it top-notch.EOMASKc300032d0f2644X
Posted on Google Google
Nicola Zvorsky profile picture
Nicola Zvorsky
10 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
EOMASKc300032d0f2645XGabe was so honest and did a complete service and couldn’t find anything wrong with my mini split and thus didn’t charge me the call out fee since he has nothing to repair … until ajways use this Company and appreciate there honestyEOMASKc300032d0f2646X
Posted on Google Google
Gregory Chandler profile picture
Gregory Chandler
10 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
EOMASKc300032d0f2647XRon was very professional and provided excellent serviceEOMASKc300032d0f2648X
Posted on Google Google
Jeni Gordon profile picture
Jeni Gordon
10 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
EOMASKc300032d0f2649XHe was professional and efficient. Glad he came out!EOMASKc300032d0f2650X
Posted on Yelp Yelp
Steven V. profile picture
Steven V.
11 days ago
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
EOMASKc300032d0f2651XCraig McConnell came out to perform our dryer duct cleaning and did an excellent job. He was friendly, professional, and extremely knowledgeable. He explained the process clearly and made sure everything was cleaned thoroughly. I would definitely request him again in the future.EOMASKc300032d0f2652X
Posted on Google Google
Brian Mauss profile picture
Brian Mauss
11 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
EOMASKc300032d0f2653XI just had my roof replaced. Conejo Services did a great job with customer support. They were supportive and kept me informed during the entire roof replacement. The job was finished in a timely manner and all of our requests were taken care of. The cost of the roof replacement was quite affordable . The warranty is sufficient. I would definitely recommend their services. They have been in Conejo Valley a long time.EOMASKc300032d0f2654X
Posted on Google Google
Zach Kaplan profile picture
Zach Kaplan
11 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
EOMASKc300032d0f2655XJuan G was quick and smart! Thank you for guiding us in the right direction.EOMASKc300032d0f2656X
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more